Mairie de Montrouge

The Mairie de Montrouge introduced a digital revolution serving resident and offering an intuitive based system with numerous advantages to their employees.

Country: France
Industry: Government
Solution: Connected Solutions and Devices, Unified Communications

The city of Montrouge is located to the south of Paris in the department of Hauts de Seine.

With a population of 49,344 inhabitants, it is one of the most densely populated municipalities in France with 24,154 inhabitants/km2.

41 sites depend on city hall for its fiber optic cable connectivity.

In 2015, Montrouge was awarded 5th by L’association des Villes Internet (Association of Internet Cities).

The 5th rating is the highest rating awarded by the Association to local authorities which recognize their advancements in digital promotion.

Thanks to the complementary nature and availability of teams on the project along with the ability to test solutions in advance, our Information Technology department managed to internally support the change and achieve complete interaction of all users. It's a success!

Thierry Glantzmann, Information Systems Director, Mairie de Montrouge

Challenges

Montrouge City Hall wanted to update its communication infrastructure in order to adopt the latest generation of VoIP technologies whilst benefiting from its advanced functionalities (unique number, call-by-name, etc.).

It was important to implement a user-friendly solution which would meet their users' multi-profiled needs.

Results

Technical benefits

A multi-session administrative tool facilitates operations’ productivity.
A totally redundant solution also allows for a guarantee of continuity of service to those administrated.

User experience benefits

Users now have an intuitive based system with numerous advantages. For example, they are now able to use their AZERTY keyboard phones giving them quick access to their contact list.
The paper phonebook is dead, long live digital efficiency!

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Short case study

Mairie de Montrouge's Success Story

This short case study shows how Mairie de Montrouge introduced a digital revolution serving residents and offering an intuitive system to their employees.

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