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Ludovic Leclerc

Ludovic Leclerc, product marketing manager on Cloud Communications solutions and Rainbow cloud platform, Polytech Nantes, France, Alcatel-Lucent Enterprise.

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Ludovic Leclerc

Product Marketing Manager, Alcatel-Lucent Enterprise

Expert for over 20 years in telecommunication solutions, from carrier to enterprise business, Ludovic began his career as a software engineer and then moved to sales support and tendering for complex customer projects. As a Product Marketing Manager, he is currently focused on Cloud Communications and Customer Service solutions. Ludovic holds an Engineering degree in Computer Science (network, system, and cloud) from Polytech Nantes, France.

Posts from the Author

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Purple on Demand

CFO: 5 benefits of subscription model for business telephony

Adopt a subscription model to transform your telephony solution with greater financial flexibility.

Customer experience blog
Digital Age Communications

Customer experience equals customer satisfaction

Improve your customer experience by connecting your customer with the right expert, at the right time, in the right context.

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Customer Service

An optimised contact centre for a better customer experience

Today’s consumers expect superior customer service, with interactions the way they want, when they want.

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Communications Platform As A Service

CPaaS digital engagement improves the customer experience

Cloud-based CPaaS is changing the way enterprises communicate, develop new services, and interact with customers.

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